Has this ever happened to you? 

You land a new client (yay!) but you scramble to remember what you sent and how you set up your last client (boo) 

You get ready to launch, but you spend waaay too much time creating promotional posts and setting up sales pages. 

When it comes to tasks you do regularly, there's a much easier way. 

It starts with having good SOPs in place.

You're great at coming up with programs and offer ideas.

Getting out in the world and making sales… not as much. 

Do you find yourself caught up in:

What do I do? 
What do I say?
How do I get people to act?

If your client’s payment fails, what will you do?

What if they’ve gone through your program and suddenly say they want their money back? How will you respond? 

How prepared are you to deal with customer inquiries, customer complaints, or even everyday questions?

As an online entrepreneur, customer service is just part of your job.